At Paper Ganpati, we aim to deliver your eco-friendly paper mache Ganesh idols safely, securely, and on time. Please read our shipping and delivery policy carefully before placing an order.
1. Shipping Coverage
We currently deliver across India through trusted courier and logistics partners. Smaller idols are available for courier delivery.
Delivery is subject to serviceability of your pin code by our courier partners.
2. Order Processing
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All orders are processed after successful payment confirmation.
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Orders are typically prepared and dispatched within 3–7 working days.
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During Ganesh Chaturthi season or peak periods, processing time may slightly increase due to high demand and handcrafted production.
3. Delivery Timeline
Estimated delivery time after dispatch:
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Mumbai & Nearby Areas: 1–3 working days
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Metro Cities: 3–5 working days
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Other Locations: 5–8 working days
Delivery timelines are estimates and depend on courier operations and local conditions. Courier delays are beyond our control.
4. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout before payment.
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Promotional free shipping offers may apply during special campaigns or festive periods.
5. Order Tracking
Once your order is shipped:
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You will receive a tracking ID via Email or WhatsApp/SMS
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You can track shipment status directly through the courier partner website.
6. Packaging Commitment
All Paper Ganpati idols are packed using secure and protective packaging to minimize transit damage while maintaining eco-friendly practices.
7. Delivery Address Responsibility
Customers must provide:
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Correct shipping address
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Accurate pin code
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Active contact number
Paper Ganpati is not responsible for delays or failed deliveries due to incorrect address details.
8. Delivery Attempts
Courier partners will usually attempt delivery 2–3 times.
If delivery fails due to customer unavailability, the package may be returned to us and re-shipping charges may apply.
9. Delays Beyond Control
Delivery may be delayed due to:
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Weather conditions
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Festivals or high-volume periods
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Transport disruptions or strikes
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Natural calamities or unforeseen logistics issues
Such delays are governed by courier partner policies.
10. Damaged Package During Delivery
If your parcel appears damaged at delivery:
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Please record an unboxing video
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Contact us within 24 hours at:
We will assist you according to our Return & Refund Policy.
11. Order Confirmation
Delivery confirmation will be sent to your registered email once the order is successfully delivered.
12. Contact Us
For delivery or shipping queries: